Family Support Home Page
Answers & Information

OLS
Login

Staff & 
Support

Curriculum &
Materials

Activities &
Events

Flexibility &
Options

Answers &
Information

How Do I...
     Enroll
     Set Up My OLS Account
     Set Up Student's OLS
     Stay Logged In If ...
     Enroll if it is Past ...
     Log in to an Elluminate Room ...
     Find a Webpage
Who Can Help Me With...
     Curriculum Concerns
     OLS Training
     Materials & Shipments
     Elluminate Connection
     Special Education
     Connecting With Other Families
     Social Activities
     Other Questions Or Concerns
What can I Learn at...
     WOSU Website
     District Website
     WashOnline Website
     Laura's Letters
     Staff Sessions
What are the Responsibilities of...
     The School
     The Families
What Should I Do...
     If the OLS Is Down
     Before Boxes Arrive
     If I Am Overwhelmed

How Do I...

ENROLL
  • Click here to complete the online enrollment paperwork
  • Submit additional paperwork to WOSU office (birth certificate, proof of residency, immunization records)
  • Order courses with the help of your WOSU placement teacher
SET UP MY OLS ACCOUNT
  • You will receive an email with your registration ID
  • Go to the OLS Login at http://learn.k12.com
  • Click on Set Up Your Account
  • Enter your ID and phone number (If you no longer have your registration ID, contact your WOSU support teacher.)
SET UP THE STUDENT OLS ACCOUNTS
  • Log in to your parent OLS account
  • Click on My Account (upper right) 
  • Click on Student Accounts: Edit
  • Click on student's name and then fill in their information
STAY LOGGED IN WHILE MY CHILD IS LOGGED IN TOO?
  • Log in to your parent OLS account
  • Click on NEW LOG-IN (page with PLUS sign) 
  • A new log-in window will come up and you can log the 2nd person in without logging the 1st person off.
ENROLL IF IT IS PAST FALL REGISTRATION 
  • Contact Brooke Brown.
  • If enrollment has closed, ask to be put on the waiting list.
  • You will be contacted when there is a spot available for you.
LOG IN TO AN ELLUMINATE ROOM
  • Click on the Elluminate link or go here
  • Enter your name or nickname
  • Download the java (watch for popup blockers)
  • Wait patiently until you are in the room

Once you are in the room and can see the screen, run an audio check.

  • Tools
  • Audio
  • Audio Setup Wizard

If you can hear the audio during the setup wizard then you will be able to hear anything that is done in that room and you are ready to join a session.

If you do not make it into a room, go here and check under FIRST TIME USER to do a JAVA SOFTWARE CHECK

FIND A WEBPAGE If you are looking for a certain webpage on this site and can't seem to find it, here are some hints.  Ask yourself these questions:

If you still can't find it, try the SITE DIRECTORY (coming soon) or the SITE SHORTCUTS.

RETURN TO TOP

Who Can Help Me With...

CURRICULUM CONCERNS Contact K12.com.  You can also send them an email about what needs to be fixed through the FEEDBACK link on your OLS homepage.  http://help.k12.com  1-866-K12-CARE  K12 Online Support Form 
OLS TRAINING You can attend any of the orientations presented by the staff.  There are also recorded tutorials provided by K12.  Tutorials 
MATERIALS & SHIPMENTS Generally you will need to contact K12's customer care 1-866-K12-CARE.  Check here first to see if your questions have been answered already.  You can also ask your teacher about any of these concerns as well.
ELLUMINATE CONNECTION Go to Elluminate's support page here and check under FIRST TIME USER to do a JAVA SOFTWARE CHECK.

Go to the Elluminate configuration room to check your settings. click here.

Go to the support pages  to search for your answer or call them Toll Free: 866-388-8674, option #2

SPECIAL EDUCATION Contact Sara Souza, our Special Education Teacher
CONNECTING WITH OTHER FAMILIES Check out the suggestions here for resources to help in this area.
SOCIAL ACTIVITIES
OTHER QUESTIONS OR CONCERNS You can always contact your teacher with any questions and she will do whatever she can to help you.

RETURN TO TOP

What Should I Do...

IF OLS IS DOWN Here is a list of ideas and suggestions if you are unable to access the OLS or Internet.
BEFORE BOXES ARRIVE There are some things that you can do while you are waiting for your materials to arrive and that are part of the curriculum so you won't get too far behind.  Click here for ideas.
IF I AM OVERWHELMED Good question!  Hm... maybe just join the club!  Seriously, here are some things that we would suggest that may help.  Go here.

RETURN TO TOP

What are the Responsibilities of...

THE SCHOOL WOSU provides W.A.S.H.  

It's FRIENDLY, FREE, FUN, and FLEXIBLE!

THE FAMILIES Parents and students agree to the P.A.C.T.
  • Progress:  Students will make progress in their courses.
  • Attendance:  Parents will mark days in attendance online.
  • Communication:  Parents will stay in contact with their teacher.
  • Testing:  Parents will bring their students to testing.

Click here for some FAQ's regarding these commitments.

RETURN TO TOP

What Can I Learn at...

WOSU  WEBSITE This site has the policy handbook and other basic official information about WOSU. The official Washington Online School website can be found here - click here. It contains important information regarding registration and school policies. 
DISTRICT WEBSITE The Washington County School District's website contains additional information about the district.  They also information regarding what to do in the case of a pandemic and a current statement regarding the "swine" flu.  Pandemic Link - Updated Flu Info
WASH ONLINE
WEBSITE
What is Washington Online School Utah?  These pages explain what WOSU is and what we have to offer Utah students.  Free feel to share this website with others interested in learning more about WOSU.
LAURA'S LETTERS Current news and announcements from the director of WOSU to the families.
STAFF SESSIONS Check this webpage or talk to your teacher to find out what online or live events are taking place.  For example, there are many information sessions done both in person and online during enrollment season.  Schedule of Info Sessions

RETURN TO TOP


Family Support Home Page

Washington Online School Utah
121 West Tabernacle
St. George, Utah 84770
FAX 435-688-7969

435-673-3553 ext 375 (Voice mail only)

LAURA'S LETTERS